A bunch of suggestions Thread - Smooth Operators: Call Center Chaos

Hey,
I've been playing Smooth Operators and I love it! So much SimTower nostolgia

I have a lot of suggestions that would improve the game... here they are:

Re-assign operational offices (I know this is on the list). I had a situation where my largest client's workload dropped by 90%. I had another client which had a bunch of work to do, but I was losing money so badly I couldn't do anything except fire all my staff, which I didn't want to do...

Make employees a bit more tolerant of slow elevators. On my first playthrough I built a tall tower, and the company massively failed. I built maybe 4 rooms wide, and had a tower 5-6 tall. Eventually I had 5-10 of my employees quitting daily.

Make it easier to manage employee vacations. Lots of employees never ask for vacation when they get mad, which is OK, but it is cumbersome to navigate the employee list. I find myself having to memorize which unhappy employee on the list I last sent on vacation, and keep scrolling through till I find them, and then send the next one. This could be improved in a few ways:
- When you navigate through the employee list, and don't send an employee on vacation (just close), you return to the employee list at the same scroll location. But when you send the employee on vacation, your scroll position is lost, and you are not returned to the list.
- Give employees on vacation a different look on their mood bar. I tend to send employees on vacation during pause, so it would need to take effect immediately.
- Allow the player to sort the list.

Give the player a hint of what to do when an employee starts stealing. I love this mechanic, but it was unclear what to do. You could put something like "they must be thinking they are mighty clever right now", so the player knows to look at the thoughts. At first, I was looking at everybody leaving my building for something off (like a backpack, lockbox, or just outright cash in their hands). It would be neat to have an alternate way to resolve the theft (by having the player act as security guard at the front door).

Those are the major gameplay comments I had, but I also had a few minor comments as well.
- Spacebar seems like it should pause/resume the game.
- Computer smoke does not 'freeze' when the game is on pause.
- There was no achievement for collecting $10,000 cash on hand. I hit this number when I was saving for a flow tube, and an achievement would have been satisfying.

Anyway, overall I think your game is great (and overly addicting). I voted for it on greenlight and I submitted it to r/IndieGaming (Reddit.com).

Hey,
Sorry for a late response. Thanks for all your suggestions. I will take them into consideration for a future update of the game!

// Andreas