Need help quick! Thread

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Need help quick! (Forums : Support : Need help quick!)	Locked
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Lightning_Hunter	Nov 4 2016 Anchor
I uploaded a file in the "files" portion of my Mod page, but for some reason it went to addons instead (maybe this is normal?) Anyway, I thought it was a mistake so I deleted the file. I then re-uploaded the file, and it still appeared under addons. Not only that, but ModDB called it a duplicate file and changed the filename to have a .1 on the end, which makes it look like UnrealHDv1.1.zip! This is NOT version 1.1, so this needs to be corrected immediately. Everyone expects the mod to come out today, so this needs to be dealt with now. Can an admin pelease change the filename to "UnrealHDv1.zip", and place it under the "files" section instead of addons? I do not want confusion when people think there is a version 1.1, but in reality is it only version 1! The file is here: Moddb.com The Mod is here: Moddb.com Today is the first launch of this project, so I do not want first impressions to be confusion... Thank you! -Lightning Hunter Edit: I went ahead and re-uploaded the file by editing the download page. I renamed it to "UnrealHD_v1.zip" to avoid any conflicts. The filename now appears correct, but the file still needs to be authorized! If a mod could please authorize this, that would be great. The release has already been delayed... I did not realize Moddb could take longer than a full day to authorize a file for download! Also, it still appears under "addons", despite the fact that I uploaded it under the "files" page. I don't know why this happened twice. It's supposed to be a file, not an addon! The file is here: Moddb.com Edit #2: Ok, so the file was authorized, and I figured out how to move it to the "files" section - so I resolved all my own problems. The problem was that I had placed my download under "skin packs", which automatically places it in the addons section. I simply had to put it under "full release" instead. Edited by: Lightning_Hunter
feillyne	Nov 6 2016 Anchor
Lightning_Hunter wrote: I did not realize Moddb could take longer than a full day to authorize a file for download! It should take no more than 12 hours, not a full day, time zones differ so it may only look like it takes one day but in fact it does not. Also, users are able to self-authorise their download pages if they have been registered for a certain amount of time so it is less of a problem later on. Lightning_Hunter wrote: Edit #2: Ok, so the file was authorized, and I figured out how to move it to the "files" section - so I resolved all my own problems. The problem was that I had placed my download under "skin packs", which automatically places it in the addons section. I simply had to put it under "full release" instead. Glad you solved your problem, yes, if you select one of the add-on types (such as skin packs) the download page will be linked to Add-ons instead of Downloads.

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Lightning_Hunter

Nov 4 2016 Anchor

I uploaded a file in the "files" portion of my Mod page, but for some reason it went to addons instead (maybe this is normal?) Anyway, I thought it was a mistake so I deleted the file. I then re-uploaded the file, and it still appeared under addons. Not only that, but ModDB called it a duplicate file and changed the filename to have a .1 on the end, which makes it look like UnrealHDv1.1.zip! This is NOT version 1.1, so this needs to be corrected immediately. Everyone expects the mod to come out today, so this needs to be dealt with now. Can an admin pelease change the filename to "UnrealHDv1.zip", and place it under the "files" section instead of addons? I do not want confusion when people think there is a version 1.1, but in reality is it only version 1!

The file is here:
Moddb.com

The Mod is here:
Moddb.com

Today is the first launch of this project, so I do not want first impressions to be confusion...

Thank you!

-Lightning Hunter

Edit: I went ahead and re-uploaded the file by editing the download page. I renamed it to "UnrealHD_v1.zip" to avoid any conflicts. The filename now appears correct, but the file still needs to be authorized! If a mod could please authorize this, that would be great. The release has already been delayed... I did not realize Moddb could take longer than a full day to authorize a file for download! Also, it still appears under "addons", despite the fact that I uploaded it under the "files" page. I don't know why this happened twice. It's supposed to be a file, not an addon!

The file is here:
Moddb.com

Edit #2: Ok, so the file was authorized, and I figured out how to move it to the "files" section - so I resolved all my own problems. The problem was that I had placed my download under "skin packs", which automatically places it in the addons section. I simply had to put it under "full release" instead.

Edited by: Lightning_Hunter

feillyne

Nov 6 2016 Anchor

Lightning_Hunter wrote:

I did not realize Moddb could take longer than a full day to authorize a file for download!

It should take no more than 12 hours, not a full day, time zones differ so it may only look like it takes one day but in fact it does not. Also, users are able to self-authorise their download pages if they have been registered for a certain amount of time so it is less of a problem later on.

Lightning_Hunter wrote:

Edit #2: Ok, so the file was authorized, and I figured out how to move it to the "files" section - so I resolved all my own problems. The problem was that I had placed my download under "skin packs", which automatically places it in the addons section. I simply had to put it under "full release" instead.

Glad you solved your problem, yes, if you select one of the add-on types (such as skin packs) the download page will be linked to Add-ons instead of Downloads.