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Site images not showing up (Forums : Support : Site images not showing up) Locked
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Jun 16 2013 Anchor

Fir the last couple of days alot of images have not been showing up on ModDB, does anyone know why?

Henley
Henley the sun never sets on the eternally cool
Jun 16 2013 Anchor

Is it still an issue?

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Jun 17 2013 Anchor

Yes.

Henley
Henley the sun never sets on the eternally cool
Jun 17 2013 Anchor

So shift-refreshing is not working? Can you take screenshots of the issue please.

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Jun 18 2013 Anchor

Sorry I'm not sure how ModDB forums work but I want to confirm I am having the same issues. This is basically what it looks like for me, in both Firefox and Chrome (cookies and all that jazz deleted in both browsers).

Edit: Also member avatars aren't showing up anywhere either, neither are mod/page headers or any other images.

Edited by: AoXo

Jun 18 2013 Anchor

AoXo wrote: Sorry I'm not sure how ModDB forums work but I want to confirm I am having the same issues. This is basically what it looks like for me, in both Firefox and Chrome (cookies and all that jazz deleted in both browsers).

Edit: Also member avatars aren't showing up anywhere either, neither are mod/page headers or any other images.


samething here. i tried disable my firewall but no help.

Jun 18 2013 Anchor

Yeah, that's the problem, i haven't changed anything on my end and i only have problems with ModDB.

Greg
Greg Network Engineer
Jun 18 2013 Anchor

Can you please advise the following:

1) Can you ping media.moddb.com and advise the IP that responds
2) Can you open a browser and go to 103.24.120.120 and advise what you see
3) Please advise your ISP & Country.

Thanks!

Greg

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Greg
DBolical Network Engineer

Jun 19 2013 Anchor

Greg wrote: Can you please advise the following:

1) Can you ping media.moddb.com and advise the IP that responds
2) Can you open a browser and go to 103.24.120.120 and advise what you see
3) Please advise your ISP & Country.

Thanks!

Greg


Neither connects.

ISP is TPG in Australia

Jun 19 2013 Anchor

I also encountered the same problem

Jun 19 2013 Anchor

Same, TPG in Australia.

Jun 19 2013 Anchor

Yeah I'm getting this too.

TPG as well.

Greg
Greg Network Engineer
Jun 20 2013 Anchor

Can someone on TPG please try and ping media.moddb.com and advise what IP you get?

Thanks!

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Greg
DBolical Network Engineer

Jun 20 2013 Anchor

On TPG in Australia.
Pinged media.moddb.com (103.24.120.120) and got four timed out responses.
That webpage failed to load.

Greg
Greg Network Engineer
Jun 20 2013 Anchor

Thanks for all of your reports - we have escalated this to TPG's Network Ops team.

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Greg
DBolical Network Engineer

Jun 21 2013 Anchor

yeah i have the same problem as well

Greg
Greg Network Engineer
Jun 23 2013 Anchor

We have identified the cause of this - it should be rectified shortly.

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Greg
DBolical Network Engineer

Jun 23 2013 Anchor

niceeee, hope its working soon. i've got a backlog of images to look at.

Greg
Greg Network Engineer
Jun 24 2013 Anchor

Hi All,

This should be fixed now. Please can you test and confirm?

Thanks.

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Greg
DBolical Network Engineer

Jun 25 2013 Anchor

for me it has not been fixed yet and the problem is still there

Jun 25 2013 Anchor

Yeah, still not fixed.

Greg
Greg Network Engineer
Jun 25 2013 Anchor

Please can you post the full output from a traceroute to media.moddb.com

tracert media.moddb.com (in command prompt).

Thanks.

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Greg
DBolical Network Engineer

Jun 25 2013 Anchor

Working fine for me right now.

Jun 25 2013 Anchor

Works. Thank you.

Jun 25 2013 Anchor

No its working. thanks

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