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[Server down?] Download freeze at 0% (Forums : Support : [Server down?] Download freeze at 0%) Locked
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Aug 12 2012, 10:17am Anchor

Using Window 7
Game: Xenonauts Premium

I try to download and install the game, but after a long waiting for vaildating, the game download freeze at 0% with no data download.
I don't know is this a server maintain problem or what.

I will really be happy to be inform about what cause the problem even it won't fix the problem.

Now after 0% for 1 hr, it said

20:54 MCFCore Logging Started.
20:54 WebCore Logging Started.
20:54 UserCore Logging Started.
20:54 --------------------------------------------------
20:54 Desura Version  : 0.0.20.2
20:54 MCFCore Version  : 0.0.21.88
20:54 UICore Version  : 0.0.67.0
20:54 UserCore Version : 0.0.31.54
20:54 WebCore Version  : 0.0.38.67
20:54 --------------------------------------------------
20:54 Checking Digital Signature:
20:54 --------------------------------------------------
20:54 desura.exe: The file is signed and the signature was verified.
20:54 desura_service.exe: The file is signed and the signature was verified.
20:54 uicore.dll: The file is signed and the signature was verified.
20:54 usercore.dll: The file is signed and the signature was verified.
20:54 webcore.dll: The file is signed and the signature was verified.
20:54 mcfcore.dll: The file is signed and the signature was verified.
20:54 --------------------------------------------------
20:54 Logging Has started
20:54 
20:54 DS: Version: 0.0.3.37
20:55 ScriptCore Logging Started.
20:55 DS: Installed Desura for game explorer
20:55 DS: Installed Xenonauts for game explorer
20:55 DS: Installed Project Zomboid for game explorer
20:56 Failed to save items to db: database is locked
20:56 Failed to download MCF Header from Us6.dl.desura.com:62003: Couldn't connect to server (Us6.dl.desura.com:62003) [couldn't connect to host] [58.7]
20:56 DS: Installed Xenonauts for game explorer
21:10 Mcf Server error: Failure when receiving data from the peer (Us6.dl.desura.com:62003) [response reading failed] [58.56] [mcf://us6.dl.desura.com:62003]
21:10 Mcf download thread errored out. Id: 2, Error: Failure when receiving data from the peer (Us6.dl.desura.com:62003) [response reading failed] [56]
21:10 Mcf Server error: Failure when receiving data from the peer (Us4.dl.desura.com:62003) [response reading failed] [58.56] [mcf://us4.dl.desura.com:62003]
21:10 Mcf download thread errored out. Id: 1, Error: Failure when receiving data from the peer (Us4.dl.desura.com:62003) [response reading failed] [56]
21:10 Mcf Server error: Failure when receiving data from the peer (Us5.dl.desura.com:62003) [response reading failed] [58.56] [mcf://us5.dl.desura.com:62003]
21:10 Mcf download thread errored out. Id: 0, Error: Failure when receiving data from the peer (Us5.dl.desura.com:62003) [response reading failed] [56]
21:11 DS: Installed Xenonauts for game explorer
21:13 ScriptCore Logging Started.
21:20 Failed to download MCF Header from Us4.dl.desura.com:62003: Failure when receiving data from the peer (Us4.dl.desura.com:62003) [response reading failed] [58.56]
21:20 Failed to download MCF Header from Us5.dl.desura.com:62003: Failure when receiving data from the peer (Us5.dl.desura.com:62003) [Recv failure: Connection was reset] [58.56]
21:25 Mcf Server error: Failure when receiving data from the peer (Us6.dl.desura.com:62003) [response reading failed] [58.56] [mcf://us6.dl.desura.com:62003]
21:25 Mcf download thread errored out. Id: 2, Error: Failure when receiving data from the peer (Us6.dl.desura.com:62003) [response reading failed] [56]
21:25 Mcf Server error: Failure when receiving data from the peer (Us4.dl.desura.com:62003) [response reading failed] [58.56] [mcf://us4.dl.desura.com:62003]
21:25 Mcf download thread errored out. Id: 0, Error: Failure when receiving data from the peer (Us4.dl.desura.com:62003) [response reading failed] [56]
21:25 Mcf Server error: Failure when receiving data from the peer (Us5.dl.desura.com:62003) [response reading failed] [58.56] [mcf://us5.dl.desura.com:62003]
21:25 Mcf download thread errored out. Id: 1, Error: Failure when receiving data from the peer (Us5.dl.desura.com:62003) [response reading failed] [56]
21:25 Mcf Server error: Couldn't connect to server (Us5.dl.desura.com:62003) [couldn't connect to host] [58.7] [mcf://us5.dl.desura.com:62003]
21:25 Mcf download thread errored out. Id: 1, Error: Couldn't connect to server (Us5.dl.desura.com:62003) [couldn't connect to host] [7]
21:25 WebGet: 1 Error: No more download servers to use. [60.0].
21:25 Mcf Server error: Couldn't resolve host name (NULL/mcf) [Could not resolve host: NULL; No data record of requested type] [58.6] [NULL]
21:25 Mcf download thread errored out. Id: 1, Error: Couldn't resolve host name (NULL/mcf) [Could not resolve host: NULL; No data record of requested type] [6]
21:25 WebGet: 1 Error: No more download servers to use. [60.0].
21:25 Mcf Server error: Couldn't resolve host name (NULL/mcf) [Could not resolve host: NULL; No data record of requested type] [58.6] [NULL]
21:25 Mcf download thread errored out. Id: 1, Error: Couldn't resolve host name (NULL/mcf) [Could not resolve host: NULL; No data record of requested type] [6]
21:25 WebGet: 1 Error: No more download servers to use. [60.0].
21:25 Error in MCF download: All server connections failed.
21:25 
21:25 Please check you are connected to the internet
21:25 and try again or check console for more info. [59.0]
21:25 There was an error during the MCF download process and it has been stopped.: All server connections failed.
21:25 
21:25 Please check you are connected to the internet
21:25 and try again or check console for more info. [59.0]

Aug 12 2012, 10:51am Anchor

I've had download problems with them for a few weeks now.  Tried disabling firewall and virus killer.  Not sure if the servers are busy or what?

Aug 12 2012, 10:56am Anchor

i have the same problem , im new and i dont know how to fix it....i turned firewall down and antivirus but still not working...

Aug 12 2012, 11:13am Anchor

After many many tries I did manage to get my download going at one point.  But then I carelessly cancelled it to see if it was a fluke or if they had fixed something their end.  And it seems it was a fluke. I can't make it work again.
That's what makes me wonder if their servers are busy?  if something on my computer was blocking it it shouldn't have worked the time it did?

Aug 12 2012, 11:31am Anchor

same issue here:
Installed Project Zomboid for game explorer
10:19 DS: Installed Towns for game explorer
10:19 DS: Installed 3079 for game explorer
10:19 DS: Installed Salvation Prophecy for game explorer
10:19 DS: Installed Gnomoria for game explorer
10:19 DS: Installed Towns for game explorer
10:19 Failed to download MCF Header from Us6.dl.desura.com:62003: Failure when receiving data from the peer (Us6.dl.desura.com:62003) [response reading failed] [58.56]
10:19 Failed to download MCF Header from Us4.dl.desura.com:62003: Failure when receiving data from the peer (Us4.dl.desura.com:62003) [response reading failed] [58.56]
10:19 Error in MCF validate: Failure when receiving data from the peer (Us4.dl.desura.com:62003) [response reading failed] [58.56]
10:19 There was an error during the validation process and it has been stopped.: Failure when receiving data from the peer (Us4.dl.desura.com:62003) [response reading failed] [58.56]
10:24 DS: Installed Towns for game explorer
10:24 Failed to download MCF Header from Us6.dl.desura.com:62003: Couldn't connect to server (Us6.dl.desura.com:62003) [couldn't connect to host] [58.7]
10:24 Failed to download MCF Header from Us4.dl.desura.com:62003: Failure when receiving data from the peer (Us4.dl.desura.com:62003) [response reading failed] [58.56]
10:24 Error in MCF validate: Failure when receiving data from the peer (Us4.dl.desura.com:62003) [response reading failed] [58.56]
10:24 There was an error during the validation process and it has been stopped.: Failure when receiving data from the peer (Us4.dl.desura.com:62003) [response reading failed] [58.56]
10:25 DS: Installed Towns for game explorer
10:29 Failed to download MCF Header from Us4.dl.desura.com:62003: Failure when receiving data from the peer (Us4.dl.desura.com:62003) [response reading failed] [58.56]
10:29 Failed to download MCF Header from Us5.dl.desura.com:62003: Failure when receiving data from the peer (Us5.dl.desura.com:62003) [response reading failed] [58.56]
10:29 Error in MCF download: Failure when receiving data from the peer (Us5.dl.desura.com:62003) [response reading failed] [58.56]
10:29 There was an error during the MCF download process and it has been stopped.: Failure when receiving data from the peer (Us5.dl.desura.com:62003) [response reading failed] [58.56]

I have had issues like this for a couple weeks now but they usually dont persist. Server load perhaps?

Aug 12 2012, 11:50am Anchor

Ya I just tried downloading 3 of the games I just got from the new IndieRoyal bundle and I just keep getting errors.

Aug 12 2012, 11:55am Anchor

yeah I want to buy that for Squids but there's not really all that much point if I can't download it. :D

[edit]
I just managed to get 150mb of my 1.15gb download before it died again.  It's going to be a long day!
I might just have to write an AutoIt script to hit retry for me and go an watch a movie.

Edited by: targetbsp

Aug 12 2012, 12:04pm Anchor

Hopefully it's works sometime soon cause I was looking to forward to trying the new games.

Aug 12 2012, 3:33pm Anchor

+1 on this.
I keep getting the same error messages.

Aug 12 2012, 3:48pm Anchor

Aargh!  I've been downloading for 5 hours clicking retry on many errors and in the 90's percent it came up witgh an error with no retry option :(

Aug 12 2012, 4:03pm Anchor

I'm having the same problem. Hopefully this is resolved soon.

Aug 12 2012, 4:33pm Anchor

It sucks that this is happening. The only reason I downloaded Desura is to actually play some of the other games I get through the bundles that don't have steam keys. It looks like it has a pretty strong community and one I could try out more. Just hope I can actually download my games sometime soon.

Aug 12 2012, 4:33pm Anchor

Same problem here.

Aug 12 2012, 4:58pm Anchor

Same problem.

Someone wrote:16:50 Failed to download MCF Header from Us5.dl.desura.com:62003: Failure when receiving data from the peer (ftp://us5.dl.desura.com:62003/mcf) [response reading failed] [58.56]16:55 Failed to download MCF Header from Us5.dl.desura.com:62003: Failure when receiving data from the peer (ftp://us5.dl.desura.com:62003/mcf) [response reading failed] [58.56]16:55 Failed to download MCF Header from Us4.dl.desura.com:62003: Timeout was reached (ftp://us4.dl.desura.com:62003/mcf) [Timeout was reached] [58.28]16:55 Failed to download MCF Header from Us6.dl.desura.com:62003: Couldn't connect to server (ftp://us6.dl.desura.com:62003/mcf) [couldn't connect to host] [58.7]16:55 Error in MCF download: Couldn't connect to server (ftp://us6.dl.desura.com:62003/mcf) [couldn't connect to host] [58.7]16:55 There was an error during the MCF download process and it has been stopped.: Couldn't connect to server (ftp://us6.dl.desura.com:62003/mcf) [couldn't connect to host] [58.7

]

Aug 12 2012, 5:31pm Anchor

Surprise surprise, I'm getting this too.

Any chance we could have some official response? I just want to know when I can play my sweet new games :3

Aug 12 2012, 6:23pm Anchor

DazeOfWar, if it makes you feel better this is the first time I have seen any kind of problem like this in almost a year of Desura use, so it's not exactly a "normal" situation. Hopefully they get it fixed soon.

Aug 12 2012, 6:55pm Anchor
cecilkorik wrote:DazeOfWar, if it makes you feel better this is the first time I have seen any kind of problem like this in almost a year of Desura use, so it's not exactly a "normal" situation. Hopefully they get it fixed soon.

Thanks for the reasurance cecilkorik. I figured it wasn't normal. I have plenty of other games to play for now so not to worried. Just sucks at the moment.

Aug 12 2012, 7:30pm Anchor

Same issue for me, I just got gnomeria, but it's stuck at Validating for about 10 years and then gets stuck on 0% download.

INtense!
INtense! End Boss
Aug 13 2012, 1:14am Anchor

we are working on this at present, should have a fix shortly. in the mean time you can directly download the games via your Secure.desura.com page

--

Scott Reismanis
Desura | Blog | Jobs

Aug 13 2012, 1:31am Anchor

Good to hear, thanks a bunch :)

Aug 13 2012, 5:38am Anchor

if we download it via secure will it still work in our desura client program? they only reason I started using desura is so I could more easily keep track of my indieroyale games. Also, if it is a process is there any tutorial on it cause I don't want to dl 30 something games only not be able to link them to my client.

Edited by: GamerPlava

Aug 13 2012, 11:21am Anchor

Same here!

Aug 13 2012, 6:21pm Anchor

Still broken obviously...

Any update at all? Perhaps even let us know what's going on otherwise we might suspect a hacking and start getting paranoid about our personal details...

Aug 13 2012, 7:50pm Anchor

Desura is still in the crapper currently (for anyone else checking up)

Henley
Henley the sun never sets on the eternally cool
Aug 13 2012, 8:27pm Anchor

We know the issue it is just a matter of fixing it and making sure it wont happen again.

--

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