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[Server down?] Download freeze at 0% (Forums : Support : [Server down?] Download freeze at 0%) Locked
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Aug 13 2012, 10:06pm Anchor

Isn't this link given above: Secure.desura.com linking to an apple download? I can't load up a .dmg file...running windows 7 64 bit.

Edited by: TheEvilPotato

INtense!
INtense! End Boss
Aug 13 2012, 10:52pm Anchor

Please note that the download freeze issue should be fixed

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Scott Reismanis
Desura | Blog | Jobs

Aug 14 2012, 4:41am Anchor

Finally, thanks so much!

Aug 14 2012, 5:01am Anchor

It's not fixed.
Desura downloads ~10-40MB between each connection drop.
It happens with all games, and if you try to install 2+ at a time it's impossible as it drops immediately.
It's not my internet since this is literally the only thing which can't connect properly, I have no trouble downloading 10GB files through other systems like steam or direct firefox download, or streaming internet videos etc. And the fact that it downloads it a little at a time means it's not blocked in the firewall either.
Logs excerpt:
I.imgur.com
As you can see this is dated from a couple minutes ago.
I have however been having it continuously, and in different geographic locations on different computers too.

Aug 14 2012, 5:31am Anchor

I have the same problem, just pause the the process and restart your computer then resume it or pause the process and restart desura application, then resume it after each freeze .. but the computer restart works better because the connection drops after 100-150 Mb downloaded .

Actually it gets stuck at the last Kb ..i tried restarting the comp and the desura application but still wont download the last Kb

14:04    Failed to download MCF Header from mcf ://us6.dl.desura.com:62003: Failure when receiving data from the peer (ftp ://us6.dl.desura.com:62003/mcf) [response reading failed] [58.56]
14:05    Failed to download MCF Header from mcf ://us5.dl.desura.com:62003: Failure when receiving data from the peer (ftp ://us5.dl.desura.com:62003/mcf) [response reading failed] [58.56]

Edited by: forzelulz

Aug 14 2012, 3:32pm Anchor

i've been downloading one thing for the past two days... i keep getting errors every 2-3% and i drops my % down by 1... i love desura because i's easy to get games and mods installed without having to "replace folder with this folder under this folder" crap.. but i really hate having to click retry every minute to get them... i hope this is fixed soon i really do... i'm too lazy to do anything myself hahaha jk

Edited by: Ligeia09

INtense!
INtense! End Boss
Aug 16 2012, 11:53pm Anchor

we have 2 mirrors rolling out now, is this issue still ongoing? it may take a while for them to update with all files

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Scott Reismanis
Desura | Blog | Jobs

Greg
Greg Network Engineer
Aug 17 2012, 1:25pm Anchor

Please test the client again now.

This should be fixed. 

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Greg
DBolical Network Engineer

Aug 20 2012, 8:52am Anchor

Confirming the issue still exists (though the game did download 1.3GiB before it started happening continuously:

13:41    Please check you are connected to the internet
13:41    and try again or check console for more info. [59.0]
13:50    Mcf Server error: FTP: unknown PASV reply (ftp://us4.dl.desura.com:62003/mcf) [Bad PASV/EPSV response: 451] [58.13] [mcf://us4.dl.desura.com:62003]
13:50    Mcf download thread errored out. Id: 1, Error: FTP: unknown PASV reply (ftp://us4.dl.desura.com:62003/mcf) [Bad PASV/EPSV response: 451] [13]
13:50    Mcf Server error: Access denied to remote resource (ftp://us4.dl.desura.com:62003/mcf) [Server denied you to change to the given directory] [58.9] [mcf://us4.dl.desura.com:62003]
13:50    Mcf download thread errored out. Id: 1, Error: Access denied to remote resource (ftp://us4.dl.desura.com:62003/mcf) [Server denied you to change to the given directory] [9]
13:50    WebGet: 1 Error: No more download servers to use. [60.0].
13:50    Mcf Server error: Couldn't resolve host name (NULL/mcf) [Could not resolve host: NULL; No data record of requested type] [58.6] [NULL]
13:50    Mcf download thread errored out. Id: 1, Error: Couldn't resolve host name (NULL/mcf) [Could not resolve host: NULL; No data record of requested type] [6]
13:50    WebGet: 1 Error: No more download servers to use. [60.0].
13:50    Error in MCF download: All server connections failed.
13:50   
13:50    Please check you are connected to the internet
13:50    and try again or check console for more info. [59.0]
13:50    There was an error during the MCF download process and it has been stopped.: All server connections failed.
13:50   
13:50    Please check you are connected to the internet
13:50    and try again or check console for more info. [59.0]

this is while i'm connected to the internet and chatting on IRC for the last 2 hours, no other changes to anything

ISD is TalkTalk in the UK

ed: after going through ~5 cycles of "try again" and a bunch of stuff in console it seems to have resumed the download, at a slightly reduced speed (~705 KiB/s compared to ~1100 KiB/s earlier)

Aug 20 2012, 5:27pm Anchor

I have this problem for oil-rush but other games work

Aug 22 2012, 6:53am Anchor

Just confirming this is still a problem. Bought a game and installed Desura a week ago and I've still been unable to play it. The secure.desura.com CD keys section does not allow me to download the game I purchased either.

INtense!
INtense! End Boss
Aug 22 2012, 10:59am Anchor

Can you please post your console output so we can investigate?

--

Scott Reismanis
Desura | Blog | Jobs

Aug 23 2012, 1:58am Anchor

Trying to update Desura comes up with "Failed to update Desura: Couldn't connect to server (http://www.desura.com/api/appupdate) [couldn't connect to host] [58.7]". I cannot bring up the website, and Desura is allowed through the firewall. 

 User Posted Image
 User Posted Image

Aug 23 2012, 2:25am Anchor

This problem seems to be resolved for me in the US. But appartently others in the US, Europe and Australia are still getting this error. I don't know if there are individual servers for every continent/country/portion of a country or what, but mine now seems to be working fine. The only issue I've had since the fix was was with 1 game Oh Wow an RPG Game still in beta (which has been ongoing before and since this problem existed for me), but I can properly download via the Secure link as a standalone .exe. Seems to be something very weird going on seeing as others still have this problem with a lot of other games.

Edit. Just  to note, the servers I connect to are usually California and Texas. But I live in Pennsylvania (the whole way across the country). So, I'm guessing those are the primary US servers, and work fine for me.

Edited by: heathallin

Aug 29 2012, 2:51am Anchor

I still have this issue with OilRush. Every time I try to download it I get MCF download error popup. Other games download without problems.

OK, the problem is gone now. Seems like it was still reporting errors because of some old data files, which were downloaded back in the middle of August. I pressed "Uninstall" in the beginning of installation process, before I got that MCF error and then started fresh installation. Downloading now without major problems.

Looks like I was too quick to report success. Oil Rush download goes OK until it reaches 70 or 80% and then MCF download error pops up again. Subsequent attempts to install it fail with the same error until I "uninstall" it while the installation process is running, and then I'm able to start downloading from scratch, but only to reach those 70-80%.

Sep 8 2012, 10:59am Anchor

I can confirm that this problem still exists as of today, however it seems it's only with Xenonauts Premium, it download almost everything and then it failed with Internet connection lost.

This was not the case, as I downloaded Naev and TripleA from Desura while I was waiting and SPAZ Demo from Steam.

Sep 13 2012, 1:36am Anchor

02:27 DS: Installed Xenonauts for game explorer
02:29 Failed crc check. Writen to log file [C:\ProgramData\Desura\DesuraApp\crc\crc_log.txt], block saved to file [C:\ProgramData\Desura\DesuraApp\crc\54528904790048\block_35_1347514169.bin].
02:29 Mcf download thread errored out. Id: 2, Error: Crc of the download chunk didnt match what was expected [0]
02:29 Failed crc check. Writen to log file [C:\ProgramData\Desura\DesuraApp\crc\crc_log.txt], block saved to file [C:\ProgramData\Desura\DesuraApp\crc\54528904790048\block_35_1347514171.bin].
02:29 Mcf download thread errored out. Id: 2, Error: Crc of the download chunk didnt match what was expected [0]
02:29 Failed crc check. Writen to log file [C:\ProgramData\Desura\DesuraApp\crc\crc_log.txt], block saved to file [C:\ProgramData\Desura\DesuraApp\crc\54528904790048\block_35_1347514172.bin].
02:29 Mcf download thread errored out. Id: 2, Error: Crc of the download chunk didnt match what was expected [0]
02:29 Failed crc check. Writen to log file [C:\ProgramData\Desura\DesuraApp\crc\crc_log.txt], block saved to file [C:\ProgramData\Desura\DesuraApp\crc\54528904790048\block_35_1347514173.bin].
02:29 Mcf download thread errored out. Id: 2, Error: Crc of the download chunk didnt match what was expected [0]
02:29 Failed crc check. Writen to log file [C:\ProgramData\Desura\DesuraApp\crc\crc_log.txt], block saved to file [C:\ProgramData\Desura\DesuraApp\crc\54528904790048\block_35_1347514175.bin].
02:29 Mcf download thread errored out. Id: 2, Error: Crc of the download chunk didnt match what was expected [0]
02:29 Failed crc check. Writen to log file [C:\ProgramData\Desura\DesuraApp\crc\crc_log.txt], block saved to file [C:\ProgramData\Desura\DesuraApp\crc\54528904790048\block_35_1347514176.bin].
02:29 Mcf download thread errored out. Id: 2, Error: Crc of the download chunk didnt match what was expected [0]
02:29 Failed crc check. Writen to log file [C:\ProgramData\Desura\DesuraApp\crc\crc_log.txt], block saved to file [C:\ProgramData\Desura\DesuraApp\crc\54528904790048\block_35_1347514178.bin].
02:29 Mcf download thread errored out. Id: 2, Error: Crc of the download chunk didnt match what was expected [0]
02:29 Failed crc check. Writen to log file [C:\ProgramData\Desura\DesuraApp\crc\crc_log.txt], block saved to file [C:\ProgramData\Desura\DesuraApp\crc\54528904790048\block_35_1347514179.bin].
02:29 Mcf download thread errored out. Id: 2, Error: Crc of the download chunk didnt match what was expected [0]
02:29 Failed crc check. Writen to log file [C:\ProgramData\Desura\DesuraApp\crc\crc_log.txt], block saved to file [C:\ProgramData\Desura\DesuraApp\crc\54528904790048\block_35_1347514181.bin].
02:29 Mcf download thread errored out. Id: 2, Error: Crc of the download chunk didnt match what was expected [0]
02:29 Failed crc check. Writen to log file [C:\ProgramData\Desura\DesuraApp\crc\crc_log.txt], block saved to file [C:\ProgramData\Desura\DesuraApp\crc\54528904790048\block_35_1347514182.bin].
02:29 Mcf download thread errored out. Id: 2, Error: Crc of the download chunk didnt match what was expected [0]
02:29 WebGet: 2 Error: No more download servers to use. [60.0].
02:29 Error in MCF download: All server connections failed.
02:29
02:29 Please check you are connected to the internet
02:29 and try again or check console for more info. [59.0]
02:29 There was an error during the MCF download process and it has been stopped.: All server connections failed.
02:29
02:29 Please check you are connected to the internet
02:29 and try again or check console for more info. [59.0]
---------------------------

Still happening.

INtense!
INtense! End Boss
Sep 13 2012, 11:14pm Anchor

we are deploying a fix soon to address this

--

Scott Reismanis
Desura | Blog | Jobs

Sep 22 2012, 2:15pm Anchor

Shitty download speed of only 250kb/s... this is such bullshit

Sep 22 2012, 6:10pm Anchor

valnet_se My internet connection gets me 800kb/s on a good day.

Sep 30 2012, 10:13pm Anchor

I'm having a similar. On Moddb itself, not Desura. I'm having the same problem on gamefront, not that it matters here, but whatever. None of my downloads even start. Only Steam and Desura are working.

Oct 11 2012, 12:28pm Anchor

i still can't access desura app have error. I've done reinstalled, deleted file, turned off win firewall and antivir and still can't run app. I can't even load site desura .com, only ads.desura. com works for me
Failed to update Desura: Couldn't connect to server(hxxp: //desura.com/api/appupdate) [couldn't connect to host] [58.7]

INtense!
INtense! End Boss
Oct 13 2012, 11:32pm Anchor

can you ping www.desura.com what response do you get? are you behind a proxy or firewall?

--

Scott Reismanis
Desura | Blog | Jobs

TMM
TMM
Dec 23 2012, 10:31pm Anchor

This problem appears to be back

04:17   
04:17    DS: Version: 0.0.3.38
04:23    Failed to download banner: The url  is not a valid http url [16.0]
04:24    Mcf Server error: Error (ftp://eu12.dl.desura.com:62003/mcf) [Bad PASV/EPSV response: 451] [58.13] [mcf://eu12.dl.desura.com:62003]
04:24    Mcf download thread errored out. Id: 0, Error: Error (ftp://eu12.dl.desura.com:62003/mcf) [Bad PASV/EPSV response: 451] [13]
04:24    Mcf Server error: Error (ftp://eu12.dl.desura.com:62003/mcf) [Server denied you to change to the given directory] [58.9] [mcf://eu12.dl.desura.com:62003]
04:24    Mcf download thread errored out. Id: 0, Error: Error (ftp://eu12.dl.desura.com:62003/mcf) [Server denied you to change to the given directory] [9]
04:25    DS: MCFCore Logging Started.
04:30    Failed to download banner: The url  is not a valid http url [16.0]

INtense!
INtense! End Boss
Dec 23 2012, 11:51pm Anchor

odd that appears to be your internet connection

--

Scott Reismanis
Desura | Blog | Jobs

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