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Problem with authorizing a game (Forums : Support : Problem with authorizing a game) Locked
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Oct 3 2014 Anchor

Hello, my name is Matt and I am really sorry if it is the wrong section, but I'm really desperate..

I explain my problem: I submitted a game on IndieDB last week, and 4 days ago I received a mail that confirmed its authorization. But when I went on the page of the game, it actually wasn't authorized! So I tried to contact IndieDB by e-mail, but no one answered me.

Can anyone help me with this? I link below the page of the game, please if I received the mail i NEED it to be authorized. Thank you.

Indiedb.com

Oct 3 2014 Anchor

Hey you have to upload 3 images as required right after submitting your game/mod to have the game profile authorised as fast as possible.

It seems like your page was authorised and accidentally un-authorised 3 days ago.

Also if you uploaded the 3rd screenshot (or other media) 3 days after the two other ones like you did, it may take some time to review your game again as the most recently submitted games that fill all the requirements are given the highest priority and those game pages that are left not updated for more than 3 days are given much less attention.

Oct 3 2014 Anchor

feillyne wrote: Hey you have to upload 3 images as required right after submitting your game/mod to have the game profile authorised as fast as possible.

It seems like your page was authorised and accidentally un-authorised 3 days ago.

Also if you uploaded the 3rd screenshot (or other media) 3 days after the two other ones like you did, it may take some time to review your game again as the most recently submitted games that fill all the requirements are given the highest priority and those game pages that are left not updated for more than 3 days are given much less attention.


I understood, I thank you for the reply!
Now it seems to be authorized.. thanks again!

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