Forum Thread
Average support response time? (trying to get game reactivated) (Forums : Support : Average support response time? (trying to get game reactivated)) Locked
Thread Options
Aug 15 2014 Anchor

While ago my game got rejected due to lack of content (images and such), now I would like to get it reactivated since I finally have some screenshots to post. I have send email three days ago requesting this but no reply yet. how long these things usually takes?


Aug 15 2014 Anchor

Hey, your game has been undeleted and unauthorised so you can add media now. :-)

Aug 15 2014 Anchor

Hi, thanks for letting me know!

Aug 16 2014 Anchor

You're welcome. Oh, about your original question.

Not sure about response time thru support e-mail (it is handled by TKAzA) but tickets (articles, downloads, job ads), replies to PMs, etc should be done in 2h, 4h, 6h, 8h, 10h, or max 10-12h intervals if you send me a PM directly. (It may take longer if you post your problem on forums.)

Reply to thread
click to sign in and post

Only registered members can share their thoughts. So come on! Join the community today (totally free - or sign in with your social account on the right) and join in the conversation.