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Average support response time? (trying to get game reactivated) (Forums : Support : Average support response time? (trying to get game reactivated)) Post Reply
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Aug 15 2014, 1:04am Anchor

While ago my game got rejected due to lack of content (images and such), now I would like to get it reactivated since I finally have some screenshots to post. I have send email three days ago requesting this but no reply yet. how long these things usually takes?

Thanks!

Aug 15 2014, 7:34am Anchor

Hey, your game has been undeleted and unauthorised so you can add media now. :-)

Aug 15 2014, 11:41pm Anchor

Hi, thanks for letting me know!

Aug 16 2014, 3:12am Anchor

You're welcome. Oh, about your original question.

Not sure about response time thru support e-mail (it is handled by TKAzA) but tickets (articles, downloads, job ads), replies to PMs, etc should be done in 2h, 4h, 6h, 8h, 10h, or max 10-12h intervals if you send me a PM directly. (It may take longer if you post your problem on forums.)

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