Exactly what it says on the box: a lightly filtered experienced pulled from my day job in a customer service call center, made interactive in a point-&-click format. Lose politely, or lose spectacularly; the choice is yours.
This game has funny dialogues, and will be private for that.
It's a short game, and I was waiting for more.
I hope if he makes an another game, to make more dialogues, or include more dialogues in this game.