Exactly what it says on the box: a lightly filtered experienced pulled from my day job in a customer service call center, made interactive in a point-&-click format. Lose politely, or lose spectacularly; the choice is yours.
The gameplay in I Get This Call Every Day is incredibly simple, but if you've ever had to interact with the public as a professional, you'll certainly relate to its protagonist. The game is brutally honest and true to the experience, and like Papers Please would later do, it effectively conveys the futility of such menial jobs. The graphics are extremely basic and ugly, but for all being done by one person, the voiceovers are surprisingly good, and what controls there are effective and straightforward. With several endings and a rather short play time, this is worth playing through several times. I would have liked to have played a longer game that went further into the character's life and had a more developed plot, but for a quickie this was excellently written and performed.