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adding BOUGHT games to you list of owned games,... how? (Forums : Support : adding BOUGHT games to you list of owned games,... how?) Locked
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Feb 13 2013, 7:54am Anchor

Hey! How do i add my bought game my list of PAID FOR games. (I am being overly clear its an actuall bought and paid for game).

I bought Gnomoria just a few hours ago yet still it isnt in my list of games i own (and i cant seem to add it either). i still have the receipt and it doesnt seem to include any serial number i can use to add it. what should do about it?

Feb 13 2013, 8:08am Anchor

If you go to the games page, there should be the option to click install. When the install starts it should add it to your list. If upon clicking install it asks you to purchase it again, then something went wrong. Hopefully it works out though.

Feb 13 2013, 8:13am Anchor

It asks me to buy it again :( i guess... i have to buy it again??? ...sigh
Or if i could mail the reciept of the buy to an admin could they possibly add it?

Edited by: Klintwood

Feb 13 2013, 8:20am Anchor

I'd wait a bit. But if it's money you wont miss much, then by all means you can. But try to get an official word. Someone from desura might see this and have a proper answer.

Henley
Henley the sun never sets on the eternally cool
Feb 13 2013, 6:17pm Anchor
Klintwood wrote:Hey! How do i add my bought game my list of PAID FOR games. (I am being overly clear its an actuall bought and paid for game).

I bought Gnomoria just a few hours ago yet still it isnt in my list of games i own (and i cant seem to add it either). i still have the receipt and it doesnt seem to include any serial number i can use to add it. what should do about it?


What is the transaction id?

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Feb 13 2013, 10:47pm Anchor

My name (censored)
My adress (Censored)

Order receipt from BMT Micro, Inc.
Order ID: 5677958

Qty Product Description Price Discount Subtotal
1 76050000 Gnomoria USD 9.99 USD 2.00 USD 7.99

Shipping: USD 0.00
Sales tax: USD 2.00
Total bill: USD 9.99

A printable order receipt in PDF format is available here:
(Link censored)

For billing questions regarding your order please email us at order bmtmicro com

For product technical support please contact the developer of the product you've purchased.

BMT Micro provides payment processing. We cannot provide technical support or instructions on product use or installation.

THANK YOU FOR YOUR ORDER!

-----------------------------------------------------------------
BMT Micro, Inc. PO Box 15016, Wilmington, NC 28408, United States
Web: www bmtmicro com Fax: +1-910-792-1889 EU VAT#: EU826001142

Did i order it from the "wrong" place? im pretty sure i bought via the developers own site.

Henley
Henley the sun never sets on the eternally cool
Feb 14 2013, 6:31pm Anchor

Yeah we do not have anything to do with that.

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Feb 14 2013, 6:38pm Anchor

Looks like you actually purchased the game through the developers site. Which is not quite a "wrong" place, but you can't have the game tied to your desura account unless you purchased it through desura, or they gave you a desura key with your purchase.
But, you should have been sent an email with download instructions after you purchased the game. Even if there is no desura key, you can install the game and add a shortcut to launch the game through your desura game list.

Feb 15 2013, 9:38am Anchor

Well, its all fine, i got a download link via mail. but i am kinda worried what happens when a new update comes out. i guess ill deal with that then :). Anyway , thx for he answers.

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