Some computers that are some years old, laptops in particular, does not have an XNA HiDef Profile compatible graphics card, which was a requirement to be able to run Smooth Operators: Call Center Chaos.
Going up to version 1.1, this update rids the requirement of having an XNA HiDef Profile compatible graphics card, and also implements error handling during initialization.
where can i have the patch for me to fix the GRAPHICS ERROR