Tutorials and Help: Easing Players into the Game news - Cogmind

With a generally lower barrier to add content compared to other games, roguelikes have a tendency to be packed with features and mechanics, and while that doesn't characterize every roguelike out there (notably 7DRLs and other quick hobby projects), there is an important need to help new players overcome the initial barriers to learning a new roguelike. At least if we want those new players to stick around long enough to learn what's so fun about it :)

Many roguelikes do borrow a portion of their paradigms from prior games in the genre, be they common keyboard commands or ASCII meanings, and that helps lessen the burden to some degree, but there will always be plenty more to learn. So the question is how do we teach it?

Traditionally roguelikes would come with an explanatory text file, and probably a '?' page/window in the game itself, but little to nothing else. Even today some roguelikes still leave it at that. But game design has evolved quite a lot since the early days of roguelikes, and players are familiar with (and often come to expect) many more help-oriented systems, so we're seeing an increasing number of roguelikes that incorporate them, especially after migrating away from terminal displays and grid-based, ASCII-only graphics.

Some players are more forgiving than others, and will slog through a slow and difficult learning process in the hope there is an interesting and fun game on the other side, but with easy access to a large and growing selection of games these days, player attention spans and willingness for punishment have declined significantly. To reach the most potential fans possible, new roguelikes need lower barriers to entry so that those who might enjoy the game--but not learning it--make it through that first stage.

That was my starting point for designing Cogmind's help-oriented features, and here I'll be discussing the most important ones.

Input

First off, the easiest way to help a player is to make it so they don't actually need help in the first place :P. Obviously that won't work for all cases, but as a principle should be applied anywhere feasible. This is most easily applied to input, making important actions easy, intuitive, and accessible based on what players expect: Click on self to open status window. / Click somewhere to move there. / Click on an enemy to aim (shows a targeting line), click again to fire. / Right-click on an object for more information. / Drag item from the inventory to equipment list to attach them. / Drag them from the HUD to the map to drop them... Notice the common theme here is that these all involve the mouse. Full mouse support is a must for accessibility. Players can transition to partial or full keyboard use with time, once they have a grasp of the new mechanics and other components to learn. Why force them to learn everything at once if they don't want to?

For players who do eventually learn to use only the keyboard (or do it right off), which right now is 26% of Cogmind players, because the mechanics don't have much overlap with other roguelikes there isn't a whole lot of existing experience to invoke there. In fact, I can list them all here easily: '?' for help, numpad/hjkl/arrows for movement, 'f' for fire, and '.' for wait. That's it. The rest are unique, and there are a ton of them, but in most cases there is a pattern, or they start with the letter of what they represent, which aids the learning process.

To teach any commands that the player hasn't figured out on their own there are two separate '?' pages, one for beginners and one for experts. This is to avoid overwhelming new players with a page full of commands they won't need right away anyway (or at all if they're using just the mouse); instead the basic commands page provides the minimum amount of commands and information a mouse user needs to use and understand the entire interface. By comparison the advanced commands page is packed with every command in the game, including duplicates (some actions are possible via multiple different keys).

Also notice that window-specific commands are displayed in their relative windows, and certain parts of the interface (for example the top-right HUD area) have descriptions explaining each piece of data.

But input is generally the lesser fraction of what a player has to learn. Mechanics are the bigger issue!

Mechanics

Some mechanics can and will be understood naturally through regular play, but even in these cases it's possible to speed up the learning process, not to mention the need to teach other mechanics and stats might be too opaque or unclear without additional explanation.

The old go-to in that case would be the manual. Cogmind includes a text manual that fully explains all mechanics and UI features, weighing in at 8,000 words. But to make it easier to reference and put it where players are most likely to need it, the manual can be opened within the game itself in an interactive form.

Manuals are good when players have a lot of free time and would just like to browse or even thoroughly read through the manual for information they might not already know, and if the topics are arranged sensibly they can also make it easy to seek out information on a given topic in order to answer a specific question. But honestly specific questions are best handled at the point where they're asked, and that means context help.

In Cogmind this is how the stats are handled, because the status page, robot info page, and item info page are all a combination of data and graphs, the meanings or implications of which won't always be obvious to the player, and making them search through the manual each time they need to learn something is a terrible and frustrating requirement. So simply clicking on any stat provides an explanation (or for non-mouse users, pressing Up/Down and hitting Enter on an entry).

In general the way to head off player uncertainty is to ensure that obtaining information is as intuitive, automatic, or direct as possible. Thus another way the UI works to help the player:

Tutorial

The player's first contact with the interface and mechanics is of course extremely important, so many games these days start out with a tutorial (or at least make it optional and recommend it). I was originally loath to provide a tutorial at all, because I didn't want to include immersion-breaking elements (like there's no main/start menu), especially not right at the beginning. But from an audience-building perspective that would be a massive mistake.

So eventually I came up with an "immersive tutorial" that teaches the basics by introducing them step by step in a few short connected rooms. And these rooms are a plausible place for the game to start, so it doesn't feel out of place.

The tutorial map, basically an alternative version of the first floor of the game that leads normally into the rest of the game, is only shown three times for each player, the first three times they play. I decided to have it repeat more than once so a new player isn't suddenly thrown into a new and unfamiliar starting area the second time they play (this being a roguelike, the "second run" will probably come pretty quickly :P).

Also, it's a very short tutorial anyway, and the second and third time through it doesn't even include the tutorial messages, so it loses even that little bit of tutorial feel. "Tutorial messages" appear in the message log, hot pink and blinking and with a special beep, and still people sometimes miss them after the first few as they're eager to explore. Oh well.

While the better alternative, modal tutorial messages, are great for forcing players to pay attention, they're very intrusive and really ruin the immersion I'm trying to create, so I decided against that approach pretty quickly. (It's a bit of design conflict between accessibility and the theme, which honestly plays out in many more areas than just this one, and is really annoying :P)

Anyway, each tutorial message is only shown once, and most of the important ones are context-triggered, for example telling you to drag-drop an item you just picked up in order to equip it, and they work in tandem with the tutorial map based on how it's laid out.

A lot of thought went into the layout of the tutorial map which, unlike much of the rest of the procedurally generated world, is completely static. It's only four rooms total, and the idea is that the player encounters elements in a very specific order, without simultaneously seeing other elements that would distract them from what it is they're supposed to be learning at that time (despite how small the area is).

In those four rooms the player learns pretty much everything they need to have a good time, which is the best way to start any roguelike :D. Sure there is plenty more to learn, but that can all come with time. Also, for comparison check out the regular non-tutorial start area:

Independent of the tutorial map, later in the game as new elements are encountered, there are some tutorial messages to explain features that might be incredibly important but not necessarily obvious--for example bumping into machine control panels to interact with them. At various timed points there are also other more general non-context reminders, telling the player about the manual, or how to save and exit, etc.

Meta

Sometimes players like to seek help outside the game, and that's where having a community comes in handy.

Letting individual groups of players spring up in their own forum threads wherever they may be is nice, and that will happen regardless, but it's still worth having dedicated forums these days, so I did that and love the community interaction it brings. When players ask questions in a public forum dedicated to a single game, the answer can in turn help anyone else who comes looking for similar help.

I set up /r/Cogmind for a similar purpose, but Reddit is a pretty terrible format for a long-term community that can benefit from preservation of information and more convenient search functionality, so it's more of a communication channel than a great source of help.

In either case, though, communities have advantage of providing a type of help that isn't usually provided by the game: strategies. This is something a manual won't cover, and while in Cogmind there are NPCs who give tips for survival, that can only cover a small portion of the potential useful advice... So player guides are another valuable form of third-party help :)

Many roguelikes of significant size and following also end up with a wiki. In my case rather than wait for someone to create one on some free site with ads and that we don't have as much control over, shortly after releasing I set one up on my site. It's almost entirely run by players.

Hopefully all these features (and who knows maybe more to come?) will be enough when Cogmind reaches the hands of even more players in the future!