Yep it was recently the 30th of January, which is a date. Amazing. But some shit happened on that day which I am currently writing this blog about. Awesome. So on with the blog. First up my new pc arrived, it came in 2 boxes, 1 had the pc, all shiny, black and awesome. The other box contained all the other boxes that the parts originally came in.
I shall never order a PC to be built from Umart ever again... Why you ask? Because they suck, they screwed up my order so much. You would think using there systems on there website that they would be able to read it and say "Okay lets email this guy all the info he needs in order to make a direct payment and get this pc out as quickly as possible because its clear here in the note section that he needs this for work". But no. Life dose not work that way when you order a pc.
So I phone these guys up about a week before hand and ask them about payment, the guy I was talking too sounded like he didn't care about anything I said so it was like talking to a brick wall, a dense one at that. So I rang up the next day after I followed his crappy instructions, talked to someone else, they told me what I needed to hear and said the other guy was a douche (his words not mine). So 3 days after I ordered the PC I was finally able to pay for it, the ETA at this point was 1 week.
3 Days before the PC was supposed to arrive I call them to see how its coming, and I'm greeted with this "Oh we don't have your case that you wanted, so we are waiting for it to arrive before we build and test it". Great why didn't these guys just say this when I ordered this PC (more importantly why didn't the web sites order form tell me)? So I tell them to use a more expensive case instead and I'll just pay the difference (I picked the Antec P182 for an extra $94 AUD), he said sure and we were back in business. So I pay by direct deposit and it should take 2 days with an email the day before to confirm the extra payment. The next day came but no email (great). After some ringing around it turns out that it was some banking website fuckup, so I ring Umart again and the phone was answered by some lady who can barely speak English, I explain my problem and ask if I can pay by credit card so the PC can be sent out the same day, she says yes and says that they will deliver it today. It turns out that what she said really means "We will deliver it to the deliverers who will delivered it the next day". If I ever own a computer shop, everyone will speak English, so this shit never happens. Screw you Umart.
Now the pc itself is fantastic, so fast. I'm to hungover from last night's party with my old Uni mates to type any more today. I'll end this with some photos from the pub. Enjoy.
I feel your pain. Ordered my PC from them too and encountered similar issues. I dragged my *** down to the store just so I could sort it all out. The only reason I went with them was because they are cheap, which explains their fail service. When I did go into their store however, I got a glimpse at their backend system. It is hilariously fail, looks custom written. I don't have an issue with these guys however whenever I order single items. They are pretty good then. Anyway, there must be a better store that does custom builds in Brisbane.
Yeah Computer Alliance is a good one and they are only down the road from me, the thing is as you said its cheaper from Umart. So I'll still get my single items from them for sure. Aw well the PC is amazing so it's all good in the end.