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Cannot post any articles on new mod page (Forums : Support : Cannot post any articles on new mod page) Locked
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Sep 19 2020 Anchor

Have just started a new mod page here for our current in development mod, that we were previously releasing news about on our other mod page. First task is to reupload all the content for the new project on it's own page, but I have found it impossible to upload articles to the new mod page. No matter what content I input, and I have tried a completely new article, when I try and save the article I get taken to a CAPTCHA page, and after completing the captcha I get returned to the article creation page with all of the content removed.

I've tried this on two different computers and two different internet connections but always the same result. Rather frustrating as combined with currently being unable to upload videos our new mod page only has some screenshots on it at present. Hoping someone can help us sort this out soon.


edit: I suppose it's worth asking as well but is there any way to move articles from one mod page to another (both by the same development team)? It would be great if we could move the Wainriders related articles (and videos) from the Dominion of Men page over to the new Wainriders one.

Edited by: webba84

Sep 22 2020 Anchor

Hey there,

That sounds quite odd, you shouldn't have to a do CAPTCHA input when you're posting an article. Can you please email support@dbolical.com with any further details about this issue and screenshots of it happening to please. We'll do our best to help out once you've emailed us!

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Seamus Mullins - Editor-in-Chief of ModDB & IndieDB

DBolical | @seamus.editor

Sep 22 2020 Anchor

Hi Seamus,

I went to get some screenshots of the situation just now and the good news is that it seems to be working normally again. I have tried on a couple of different computers and internet connections and I have been able to post articles without issue again now, so am unable to reproduce the error.

This is great, but a little frustrating that I'm not able to provide support with any useful information as to why it happened - don't know if it was something temporary with the site or with my internet etc. If it ever does occur again I will shoot support an email right away.

Thanks for your help!

Sep 22 2020 Anchor

No worries! Glad it's working now and thanks for reporting the issue :D

--

Seamus Mullins - Editor-in-Chief of ModDB & IndieDB

DBolical | @seamus.editor

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