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Desura password and email not working and can't sign into forums at desura. HELP ME! (Forums : Support : Desura password and email not working and can't sign into forums at desura. HELP ME!) Locked
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Apr 25 2011, 10:07am Anchor

I've had this problem for WEEKS, and still not able to log on to Desura. The E-Mail doesn't work, the password doesn't work, so then i had to use the MoDDB forums. (When i type in my password, lots of more of those black circles show up. I write my password (NOT REAL) --> fishcake2415 <-- (Just an example), press Login and then suddenly more black circles show up, i think like between 14 and 16 i think, no matter how many other letters and numbers i write. Please guys, tell me some suggestions! When i write in my e-mail in the password retrieve thing, i get no message. WHAT THE FUUUUUUUUUUUUUUUU-

SO JUST HELP MEEEEEEEEEEE

Apr 25 2011, 10:20am Anchor

hmm ive had that same problem on my pc, though on my girlfriends pc i have no problem, try doing a complete uninstall and delete desura's registary values and then reinstall?

lodle
lodle I am Lodle
I pwn Henley.
Apr 25 2011, 9:42pm Anchor

The extra circles are a security feature (so no one can guess the length of your password). Desura uses internet explorer proxy settings so be sure they are correct or working.

Whats the error message Desura is returning to you as well?

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User Posted Image
INtense!
INtense! End Boss
Apr 26 2011, 6:35am Anchor

the password that you use to login to Desura is the same password that you login to the website with. So if it works on the site, you are entering the right password into the app and that isn't the problem.

It could be a proxy, you could be running an old outdated or broken version of the app. I suggest you uninstall Desura, then reinstall it via this link: www.desura.com/install and see if that helps (fingers crossed)

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Scott Reismanis
DBolical | @scottreismanis

Jun 19 2011, 1:02pm Anchor

I just got to reset the password, but it still won't work. I know the password, i log in on the website. But the desura app won't let me enter

The error message goes like this | Desura Login Error
| Failed to login.

| Failer to start desura service: Failed to start service: |
| Desura Install Service [55.1058] [55.10058] And then just a OK button.

INtense!
INtense! End Boss
Jun 19 2011, 9:58pm Anchor

obviously you know your username / password, otherwise you wouldn't be able to login to the website.

What you need to do however is make sure the desura service is running. To do that you need to open control panel-> admin tools -> services

and find "desura install service" and enable it. that should fix your problem

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Scott Reismanis
DBolical | @scottreismanis

Jun 21 2011, 3:43am Anchor

I found the Desura install service, thank you. But i can't seem to start it up.

Wait, nevermind

Thanks, it works now! :3 *Gives cookie*

INtense!
INtense! End Boss
Jun 21 2011, 6:56am Anchor

excellent :)

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Scott Reismanis
DBolical | @scottreismanis

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